Websites and online booking for sports massage and sports therapists
M1 Studio builds websites and online booking for sports massage therapists and sports therapists, with your qualifications and insurance shown clearly and a deposit taken when people book. Calls you miss mid-treatment get a text back on their own.
By Sammy Morgan, who runs M1 Studio in Chichester. Updated .
- For
- Sports massage and sports therapists
- Fixes from
- £800, no VAT
- Problem pages
- 0
- Group
- Sport
What gets in the way for sports massage and sports therapists.
- Calls missed mid-treatment
- Your hands are busy for the whole session, so the phone goes to voicemail. A runner with a race on Sunday rarely waits for a callback. They book whoever replies first.
- Late cancellations and no-shows
- An hour-long slot that empties the night before is hard to fill. Without a deposit or a cancellation policy shown at booking, the cost falls on you.
- Regulars who drift off
- Clients who come every few weeks during a training block often stop after their event and forget to rebook. A reminder at the right time gives them a reason to come back.
- Qualifications and insurance hidden away
- Clients can’t easily tell a qualified therapist from someone who did a weekend course. If your qualification level, membership and insurance aren’t on your site, they have to ask, and some won’t.
How your customers choose.
Clients are often runners, cyclists, gym members, team players or people with a niggle that won’t settle. They find you through a club, a coach, a physio, a friend or a search like “sports massage near me”. They check what you treat, what a session costs and how long it lasts, when you have space, and if you’re properly qualified and insured. Sports massage therapist isn’t a protected title the way physiotherapist is, so some clients look for membership of a professional body such as the Sports Massage Association, or a voluntary register such as the CNHC. Many book around their training, so diaries fill before big events and in January.
Problems, answered for sports massage and sports therapists.
What fits sports massage and sports therapists.
Fixed prices, or a fixed quote before any work starts. No VAT is charged.
- Online Booking & Deposits £1,800
Clients pick a time and pay a deposit online, reminders go out before each session and your cancellation rules are shown when they book.
Bookings taken online, with a deposit paid up front.
- Missed-Call Rescue £800
Calls missed during a treatment get a text back with your booking link, and regular clients get a reminder when it’s time to rebook.
Missed calls get a text back, automatically.
- Foundation Build from £3,500
A site that sets out what you treat, your session lengths and prices, your qualifications and insurance, with booking built in.
Show up locally, look the part.
- Local Search Fix £800
Your Google profile listing sports massage, the problems you treat and the area you cover, with review requests after each session.
Look right when locals search for what you do.
Before you decide.
Something else? Ask Sammy on WhatsApp.
Should I take a deposit for sports massage bookings?
Many therapists do, especially for longer sessions and evening slots that are hard to refill. Keep it small, explain it at booking and make your cancellation window easy to find. The guide to reducing no-shows with deposits covers the wording, and the no-show cost calculator shows what missed appointments cost you now.
Which qualifications and memberships should I show?
Your sports massage or sports therapy qualification and its level, who awarded it, any professional body membership such as the Sports Massage Association or the Society of Sports Therapists, CNHC registration if you hold it, first aid and your insurance. Sports massage therapist isn’t a protected title, so clients rely on you to show them. Some councils, mainly in London, license massage premises, so check with yours.
Can clients book a block of sessions for a training plan?
Yes, if your booking tool supports packages. A block for the weeks before a marathon or the start of a season gives clients a plan and gives you a fuller diary. Sammy checks what your tool can do before anything is set up. See Online Booking & Deposits.
Also useful.
Know what to fix. Then decide.
Sammy writes down what’s holding your business back and what to fix first. The Foundation Blueprint is yours within 5 working days of your answers.
From £200No VAT, one payment through Stripe
Not ready yet? Take the free Scorecard, 3 minutes.