Why is my restaurant or pub not showing on Google Maps?
Often it’s a duplicate or old listing from a previous owner, a profile wrongly marked as closed, or the wrong main category, so Google shows something else or nothing. Claim the right profile, remove or merge duplicates, fix your hours and category, and add your menu as text rather than only a PDF.
By Sammy Morgan, who runs M1 Studio in Chichester. Updated .
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- Industry
- Restaurants, cafes and pubs
- Problem
- Not showing on Google Maps
- The fix
- Local Search Fix, £800
- Do it yourself?
- Yes, the first steps below
Why it happens to restaurants, cafes and pubs.
- Old owners and duplicates
- Venues change hands. The old business’s profile can stay live, or a new one gets made beside it, and Google splits the signals between them.
- Wrong hours or “closed”
- After a refit or a change of owner, a profile can be marked temporarily or permanently closed. Wrong hours also send people elsewhere.
- Category doesn’t match searches
- A gastropub listed only as “Bar” may not show for “Sunday roast near me”. The main category and extra categories decide which searches you match.
- Menus as PDFs
- A PDF menu is hard to read on a phone. Menu items and dishes written on your profile and website give Google and customers more to go on.
What to do, in order.
Search your venue name
Look for duplicates, old names and wrong pins on Google Maps, and note each one.
Claim and clean up
Claim the right profile, then report duplicates and closed listings through Google so they can be merged or removed.
Fix hours and special hours
Set your normal hours, kitchen hours if they differ, and bank holiday and Christmas hours ahead of time.
Add menu, bookings and allergens
Put your menu in as text, link your booking system, and explain how guests can ask about allergens.
Have it done properly
The Local Search Fix fills in the profile, fixes key website pages, adds schema markup and sets up review requests.
Where M1 can do it for you.
Fixed prices, or a fixed quote before any work starts. No VAT is charged. Any running costs are listed before you agree.
- Local Search Fix £800
It sorts out your venue’s profile, hours, categories and menu, and fixes the website pages Google reads.
Look right when locals search for what you do.
- Foundation Plan £500 a month
It keeps hours, specials and events posted to your Google profile every month.
Keep showing up locally, month after month.
Want to check the rest of your business first? Take the free Scorecard: 12 questions, about 3 minutes.
Before you decide.
Something else? Ask Sammy on WhatsApp.
How do I remove the previous owner’s listing?
Report it through Google Maps as closed or a duplicate, and request ownership if you have taken over the same business. It can take a while and sometimes needs more than one request.
Keep reading.
Know what to fix. Then decide.
Sammy writes down what’s holding your business back and what to fix first. The Foundation Blueprint is yours within 5 working days of your answers.
From £200No VAT, one payment through Stripe
Not ready yet? Take the free Scorecard, 3 minutes.