How much does website maintenance cost in the UK?

UK price guides put maintenance for a small business website at roughly £30 to £100 a month for the basics, and £100 to £300 a month when support and small changes are included. Ecommerce and bespoke sites cost more, and M1’s Website Care Plan is £250 a month with hosting included.

Prices for M1 come straight from the price list, so they’re always current. Outside figures are linked to their sources.

Typical UK website maintenance prices

Here are the ranges from the UK guides I checked this month, rounded. Each guide slices it slightly differently, but the levels line up.

LevelTypical monthly costWhat it usually covers
Basic careRoughly £30 to £100 a monthUpdates, backups and basic monitoring for a brochure site
ManagedRoughly £75 to £300 a monthTested updates, security monitoring, a monthly report and some support time
Support and changesRoughly £300 to £600 a monthPriority support, development time and regular improvements
Ecommerce or business-criticalRoughly £200 to £600 a month and upCheckout testing after updates, faster response times, more frequent backups

Ad hoc website help is usually charged by the hour, at roughly £50 to £100 an hour in the UK. Hosting is sometimes included in a maintenance plan and sometimes separate, so check which.

As one guide puts it, two providers charging £150 a month can be selling completely different things. Compare what’s included, not just the price.

What website maintenance should cover

Website maintenance is the work that keeps a site safe, working and current after launch. A decent plan covers these, in writing:

  • Updates. The platform, theme and plug-ins updated on a schedule, and checked afterwards so an update doesn’t break a form or a page.
  • Security. Monitoring, an https certificate that renews, and a plan for what happens if something goes wrong.
  • Backups. Regular copies of the whole site, stored somewhere else, and actually tested.
  • Hosting. Where the site lives. See web hosting. Cheap shared hosting can make a site slow; that affects visitors and Core Web Vitals.
  • Small changes. New prices, opening hours, a photo, a new team member. Most plans include a set amount of time each month.
  • A named person. Someone who answers, with the response time written down.

What maintenance usually doesn’t include: new features, a redesign, new pages written from scratch, SEO campaigns or ads. Those are quoted separately.

What happens if nobody maintains your site

A website doesn’t stay the same when you leave it alone. The software under it keeps changing.

  • Security holes stay open. WordPress’s own security guidance says you should always keep up to date with the latest version, because older versions don’t get security fixes and the details of fixed holes often become public. The same goes for plug-ins and themes.
  • Things break quietly. A contact form that stops sending is the classic one. The site looks fine, and enquiries go nowhere. The guide to websites that don’t get enquiries shows how to test yours.
  • No way back. Without recent backups, a hack or a bad update can mean rebuilding from scratch.
  • It goes stale. Old prices, old phone numbers and last year’s opening hours cost trust and calls.

Doing it yourself

If you built your site on Wix or Squarespace, the platform handles the software updates, security and hosting as part of your monthly fee. What’s left is keeping the content current, which you can do yourself.

On WordPress or a site a developer built, you can still do it yourself if you’re comfortable:

  1. Turn on automatic updates where it’s safe, and remove plug-ins you don’t use.
  2. Set up automatic backups stored away from your hosting, and try a restore once so you know it works.
  3. Check your site on your phone each month, and send yourself a test enquiry.
  4. Keep a list of logins: domain, hosting, website and email, in a password manager.
  5. Know when your domain and hosting renew, so nothing lapses.

If that list sounds like a chore you’ll put off, that’s the honest reason to pay someone.

What M1 Studio charges

The Website Care Plan is £250 a month, with no VAT. Each month: hosting, security, backups and updates; small changes, up to about 1 hour a month; and a short monthly report. Anything over 1 hour a month is quoted before it’s done. It’s month to month, with 30 days’ notice to cancel. Site built elsewhere? I check it’s compatible first.

If you want more each month, the Foundation Plan is £500 a month and adds small changes, up to about 3 hours a month; 4 Google Business Profile posts a month; and a review call with Sammy every 3 months. After a Foundation Build, your first 3 months of the Website Care Plan are included after launch. No card is taken and nothing renews automatically: carry on only if you want to.

You never have to take a plan. A site I build is yours, and you can move it to your own hosting. Your domain and any paid plug-ins are paid at cost or directly by you, and listed before you agree.

Sources

Market ranges above are rounded from these guides. Prices change, so check the current page before you buy.

Where M1 can help.

Fixed prices, or a fixed quote before any work starts. No VAT is charged.

  • Website Care Plan £250 a month

    Hosting, security, backups, updates and small changes for £250 a month, month to month.

    Your website kept safe, backed up and up to date.

  • Foundation Plan £500 a month

    Care plus more changes each month and regular Google Business Profile posts.

    Keep showing up locally, month after month.

  • Foundation Build from £3,500

    If your current site isn’t worth maintaining, a new one with 3 months of the Care Plan included.

    Show up locally, look the part.

Before you decide.

Something else? Ask Sammy on WhatsApp.

How much does website maintenance cost per month in the UK?
Roughly £30 to £100 a month for basic care of a small site, and £100 to £300 a month with support and small changes, according to the UK guides I checked. Ecommerce and business-critical sites cost more.
What do website maintenance packages include?
Usually updates, security monitoring, backups and sometimes hosting, plus a set amount of time for small changes and a monthly report. New features, redesigns, SEO and ads are normally extra.
Is hosting included in website maintenance?
Sometimes. Many plans include it and some charge it separately, so ask. M1’s Website Care Plan includes hosting, security, backups and updates.
Do I need website maintenance if I use Wix or Squarespace?
Less of it. The platform handles software updates, security and hosting in your monthly fee. You still need to keep your content, prices and contact details current.
What happens if I don’t maintain my website?
Security fixes get missed, forms can stop working without anyone noticing, and without backups a hack or a bad update can mean starting again. Content also goes out of date.
How much does M1’s Website Care Plan cost?
£250 a month, month to month, with 30 days’ notice to cancel. It includes hosting, security, backups, updates, about an hour of small changes and a short monthly report.

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